Shipping policy

Shipping Information

We aim to get your order to you as quickly and safely as possible. Below you’ll find all the details about our shipping options, delivery times, and pricing.

All UK deliveries are sent using Royal Mail Services.

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UK Mainland 

• Free Standard Delivery (tracked 48) – Enjoy free standard shipping on all UK orders.

• Tracked 24 – £4.29

A fast and fully tracked service with delivery typically within 1–2 working days.

• Tracked 24 with Signature – £5.79

A secure next-day service with tracking and signature on delivery for extra peace of mind.

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UK - Non-Mainland & Republic of Ireland

 

Single Product:

• International Tracked – £5.20

Fully tracked service for peace of mind.

• International Tracked & Signed – £7.20

Tracked service requiring a signature upon delivery.

Bundles:

• International Tracked – £5.20

Full tracking provided throughout the journey.

• International Tracked & Signed – £8.45

Secure tracked service with signature required on delivery.

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If you have any questions regarding shipping or need assistance with your order, please don’t hesitate to contact us.

 

Returns

If you are not entirely satisfied with your order, please contact us at info@esarchi.com and we’ll guide you through the return process.

Return Policy

• We accept returns within 14 days of delivery.

• Items must be unopened, with the hygiene seal intact and packaging undamaged.

• Once we receive and approve the item, a refund will be issued to your original payment method.

• Please allow up to 10 working days for the refund to appear in your account.

• Return shipping costs are the responsibility of the customer.

• Proof of postage will be required.

If you have any questions or concerns regarding your return, please don’t hesitate to get in touch.